Refund & Cancellation Policy
Effective date: 24 July 2026 · Last updated: 24 July 2026 · Version 1.0
This policy explains how purchases, subscriptions, cancellations, and refunds work for apps published by Rosnil Technology Private Limited ("Rosnil"). It is part of our Terms & Conditions.
1. Purchases
Some apps or features may be free, one-time paid, or subscription-based. The price, billing period, and what you get are shown at the point of purchase in the app store before you confirm.
2. Subscriptions & auto-renewal
Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before renewal. Manage or cancel a subscription in your App Store or Google Play account settings — not by deleting the app. Cancelling stops future renewals; you keep access until the end of the current paid period.
3. Refunds
Because Apple and Google are the merchants of record for in-app purchases, refund requests are handled by them:
- Apple / App Store: request a refund at reportaproblem.apple.com.
- Google Play: request a refund through the Play Store order history or Google Play support.
Store refund decisions are subject to their policies. Where the law of your country grants you a statutory right to a refund or cancellation (for example, certain consumer-protection or distance-selling rights), those rights are unaffected by this policy.
4. Free trials
If a free trial is offered, it converts to a paid subscription unless you cancel before the trial ends. The trial length and terms are shown at sign-up.
5. Price changes
We may change prices for future purchases or renewals. Where required, the store will notify you and, for subscriptions, seek any consent needed before a changed price applies to your renewal.
6. Contact
If you have a billing question we can help with, contact us — though store-processed
payments must ultimately be resolved through Apple or Google.
Rosnil Technology Private Limited
1st Floor, Shop No. 14, Palm Beach Residency, Akhandanand Saraswati Marg,
Nerul West, Navi Mumbai, Thane, Maharashtra 400706, India
Email: rosnil@apeitnow.com